Program Associate, Medical Aid Programs (FT non-exempt)

Program Associate, Medical Aid Programs (FT non-exempt) May 2022

Organizational Summary: Global Links is a non-profit dedicated to improving health in communities with need. For 30+ years, Global Links has been collaborating with partners to improve health for vulnerable populations by sharing surplus rescued from the US healthcare system to support health programs globally and locally.

Global Links affirms our foundational commitment to diversity, equity, & inclusion. These important themes are at the forefront of our minds and our work and are woven throughout all we do. Respect for all people and the environment guides our mission. We recognize everyone has value and deserves to be included equally. We recognize everyone is our neighbor and we are dedicated to helping all people live with dignity, independence, mobility and in good health. Global Links is an equal opportunity employer and actively seeks diverse candidates.

Job Summary:
This position’s primary responsibility is to support our Program Managers for domestic and international medical aid. The program associate will provide support to Global Links’ on-going programs, including shipment and distribution logistics, researching conditions affecting our work, and preparing communications on program conditions and impact for staff and community. As such, the program associate is part of the Medical Aid department and reports to the Program Manager for International Medical Aid.

Duties and Responsibilities:

  • Researching and updating information for all programs and projects (contacts, history, stats, impact, etc.)
  • Researching and updating data for hospital, partner and project assessments, including photographing and cataloging conditions.
  • Creating agendas, planning meetings, taking minutes and writing debrief reports with health officials, administrators and local partners.
  • Helping to elaborate reports and presentations related to the programs.
  • Cultivating a cultural/historical/political understanding of each community served
    research conditions and be able to discuss knowledgeably.

Medical Aid Delivery

  • Working closely with staff to coordinate all aspects of donations to meet the specific needs of each partner.


  • Supporting GL marketing and communications initiatives with information as needed.
  • Supporting communication & reporting with partners and Global Links’ stakeholders.

Other Duties as Needed

Required Skills & Abilities:

  • Fluency in written and spoken English & Spanish.
  • Strong understanding of Global Links mission and programs.
  • Bachelor’s degree or equivalent work experience in community or international work.
  • Strong analytical, administrative, organizational, and communication skills, both written and oral.
  • Strong interpersonal skills, able to work well independently or in a team.
  • Ability to prioritize in a fast-paced environment.
  • Proficiency in or willingness to prioritize learning Google apps & Salesforce.
  • Self-motivated who is challenged by “hands-on” responsibility.
  • Ability to lift up to 15 pounds and willingness to do some manual work (lifting boxes, etc.)
  • Flexibility, adaptability, and problem-solving skills.

Preferred Skills and Abilities:

  • 1+ year experience in Latin America and/or experience working with vulnerable populations.
  • Understanding of medical terminology.
  • Familiarity with Salesforce desirable.

Compensation $17-$18/hour with a competitive benefits package and generous schedule of paid holidays.

To apply: Send resume and cover letter to with “Job Application” in subject line.